Samsung Note 8 - Can't play MP3 after updates

[sengfeng]

I do not know if this started after the recent PlayerPro update or if it was due to a Samsung security update a week ago. Basically, all MP3 media refuses to play in PlayerPro. I get the "Sorry, the player does not support this type of audio file" message.

I have re-installed PP, the DSP pack, enabled DSP in audio settings. Purged the Android Media Store, tried moving my media files from an SD card to internal storage - Nothing seems to change anything.

Of note, the default Samsung music player, as well as every other player I've tried, will play MP3s just fine.

Any ideas?

[sengfeng]

An update was just pushed out which fixed my problem.

Thanks!

[playerpro]

Hello,

Yes. Please install v5.25 of PlayerPro. It should fix the issue.
Sorry for the inconvenience.

Thanks,
Tristan

[morind79]

Hello,

I have a Samung S20 Ultra and have the same message.
when using other players, no issues, all MP3 are played.

I have the last version 5.38.

What can I do ?

Denis