Missing playlists ??

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Missing playlists ??

Postby aztec11us » Sun Jun 17, 2018 8:16 am

hi!

i own a playerpro app, purchased.

until last night, i had several playlists.

this morning however...playerpro sees no playlists!

if i explore the phone manually, i see the playlists still exist in /storage/PlayerPro/Playlists ...but for some reason, the app wont read them!

the name is playlist1.m3u.ppo

Whats going on ?
How do i fix this ?!
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Re: Missing playlists ??

Postby meness96 » Tue Jul 17, 2018 7:55 pm

I am also having this exact problem. Anyone able to determine the cause?
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Re: Missing playlists ??

Postby ineedit2018 » Tue Aug 07, 2018 9:41 pm

I also notice this and in my case it was because i deleted the media library cache of my android phone. Then all star ratings and playlists are gone.
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Re: Missing playlists ??

Postby tsanfilippo » Thu Oct 11, 2018 11:37 pm

What doesn't someone from Player Pro look at this????

I just got a new phone, after downloading the playerpro app I paid for, it only shows 5 stock playlists, I had 11, they are on my sd card just like my music? But player pro does not seem to see them>?
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Re: Missing playlists ??

Postby playerpro » Sat Nov 10, 2018 11:58 pm

Hello,

Android does wipe out playlists when there is a system update and/or system reboot (some phones have reported this bug).
PlayPro automatically backups all playlists on your internal memory (in PlayerPro/Playlists folder).
You can restore playlists in PlayerPro settings / Browsers / Playlists browser / restore playlists.

Thanks,
Tristan
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